Updated July 30, 2016: We have had a very successful start-up in our new shop. Many customer clocks have been restored and shipped back since re-opening in April 2016.
Thank you for your patience! We always have some backlog of work here to do, so it is difficult to turn projects around instantaneously. If you still have a project with us, please recognize that we are making great progress and that we have your best interests at heart. Please do not contact us with an attitude because we will not respond to it; we are working hard and doing the best we can. As always, we more than welcome friendly inquiries and questions. At present (July 30, 2016), we are accepting new projects for October, 2016.
The E-lab has been open since January 18 and product order backlog is caught up. We are now operating with our normal product order backlog which is about 2 weeks or less.
Miniature Plating Services are not up and running yet. We are scaling this service way back, but we should be up and running by the end of the summer.
Apologies for the inconvenience earlier this year. We are very happy with our more spacious shop and will continue to serve antique clock enthusiasts worldwide.